Coordinate Your Team Effortlessly
Add Your First Team Member Free
From Chaos to Coordination
Managing multiple properties means coordinating multiple people. Cleaning crews need to know about check-outs. Maintenance staff need heads-up about issues. Co-hosts need calendar access. Right now, you're probably managing this through scattered WhatsApp messages, phone calls, and hoping nobody misses a notification.
The Multi-Property Coordination Problem
When you're managing 5, 10, or 20 properties, you can't personally tell every team member about every reservation. You need a system that automatically notifies the right people about the right properties—without you having to think about it.
Centralized Team Management
Add team members and assign them to specific properties in seconds
Your Team, Automatically Informed
Host Smartly's staff management automatically notifies your team members when new reservations come in for their assigned properties. Your cleaning crew for Property A gets updates about Property A. Your maintenance person for Building B only hears about Building B. Everyone stays informed. Nobody gets overwhelmed.
How Staff Management Works
Add Your Team Members in Seconds
From your Host Smartly dashboard, click "Add Team Member" and enter their basic information:
- Name and contact details (email and phone)
- Which properties they should have access to
- Notification preferences (email, SMS, WhatsApp)
- Permission level (calendar viewing, etc.)
Assign Staff to Specific Properties
The smartest feature: property-specific assignments. Each team member only receives notifications about properties they're responsible for. Your cleaner for the downtown apartment never gets alerts about the beach house. This keeps everyone focused and prevents notification fatigue.
Automated Notifications, Zero Manual Work
Once you've set up your team, Host Smartly handles everything automatically. When a new reservation comes in, the system instantly notifies the assigned team members. They get the reservation details they need, when they need them—without you lifting a finger.
Smart Permissions & Access Control
Give Access Without Giving Everything
Not every team member needs full access to your business. With Host Smartly's permission system, you can control exactly what each person can see and do. Grant calendar viewing to co-hosts, reservation notifications to cleaners, and custom permissions based on each person's role.
Active/Inactive Status Management
Team members come and go. Seasonal workers, temporary help, or staff who take time off—you need flexibility. Simply toggle any team member to "Inactive" and they'll stop receiving notifications immediately. When they return, flip them back to "Active" in one click. Their information stays in your system, ready when you need them.
Professional Security, Personal Control
Your team doesn't need logins or accounts—they simply receive notifications. This keeps your Host Smartly account secure while ensuring your staff stays informed. You maintain complete control over who sees what, when they see it, and how they're notified.
Benefits for Property Managers
Save 5+ Hours Weekly on Coordination
Stop sending individual messages to each team member about every reservation. Automated notifications mean you set it up once and it runs forever.
Reduce Communication Errors
Eliminate the "I didn't get your message" problem. Every team member gets consistent, automated notifications about their assigned properties.
Scale Without Adding Admin Work
Add new properties and new team members without increasing your coordination workload. The system handles communication automatically.
Professional Team Operations
Your team gets timely, professional notifications instead of scattered messages. This shows you're running a real business, not a side hustle.
Keep Team Members Focused
Property-specific notifications mean your staff only gets relevant alerts. No more information overload or ignored messages.
Ultimate Flexibility & Control
Activate or deactivate team members instantly. Change property assignments in seconds. Adjust permissions as your business needs evolve.
Perfect For Every Team Role
Cleaning Crews
Automatically notify cleaners about check-outs and turnovers. They know exactly when properties need cleaning without you sending a single message.
Maintenance Staff
Keep your maintenance team in the loop about upcoming reservations and property schedules. Better planning, fewer surprises.
Co-Hosts
Grant co-hosts calendar access and reservation notifications without sharing your full account. Perfect for partners and assistants.
Property Managers
If you manage properties for other owners, assign building managers to their specific locations with custom notification settings.
Get Your Team Set Up in 3 Steps
You can have your entire team configured in less than 10 minutes. Here's the simple process:
Step 1: Add Team Members
Click "Add Team Member" in your dashboard. Enter their name, email, and phone number. Takes 30 seconds per person.
Step 2: Assign Properties
Select which properties each person should receive notifications for. One cleaner can handle multiple properties, or split properties among different staff.
Step 3: Set Notifications
Choose how each person gets notified (email now, SMS and WhatsApp coming soon). Set permissions, mark them Active, and you're done!
Ready to Stop Chasing Your Team?
Add Your First Team Member FreeFrequently Asked Questions
Common questions about staff management
Yes! Each team member can be assigned to specific properties. Your cleaning crew for Property A won't receive notifications about Property B unless you want them to.
Currently, team members receive email notifications about new reservations for their assigned properties. SMS and WhatsApp notifications are coming soon!
Absolutely! You can set custom permissions for each team member, including calendar viewing access and property-specific access. More permission controls are being added regularly.
No limits! Add as many team members as you need to run your properties smoothly—from cleaning staff to maintenance workers to co-hosts.
Yes! You can set any team member to "Inactive" status. They'll stop receiving notifications immediately, but their information stays in the system for when you need them again.
No! You simply add their email and phone number to your account. They'll receive automated notifications without needing to log in or create an account.
When a new reservation comes in, Host Smartly automatically identifies which team members are assigned to that property and sends them notifications with the reservation details. You don't have to do anything.
Staff management is available on all Host Smartly plans. Start with our free plan to test it out, then upgrade to Premium when you need more properties.